Privacy Policy

Last updated: November 2025

Introduction

At Mivvo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mock interview platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

We also automatically collect certain information about your device and how you interact with our services.

Personal Information

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Interview responses and performance data
  • Communication preferences and feedback

Usage Information

  • Interview session recordings and transcripts
  • Performance analytics and improvement suggestions
  • Platform usage patterns and feature interactions
  • Device information and browser type

Technical Information

  • IP address and general location data
  • Browser type and device information
  • Session data and authentication tokens
  • Platform usage logs for error tracking
How We Use Your Information

Service Provision

  • Conduct AI-powered mock interviews
  • Generate performance analysis and feedback
  • Provide personalized improvement recommendations
  • Maintain and improve our platform functionality

Communication

  • Send important service updates and notifications
  • Respond to your inquiries and support requests
  • Provide educational content and tips
  • Share relevant product updates and features

Analytics and Improvement

  • Analyze usage patterns to improve our AI interview models
  • Develop new features and enhance existing functionality
  • Monitor platform performance and fix technical issues
  • Ensure platform security and prevent unauthorized access
Data Security

We implement security measures to protect your personal information:

  • Database Security: Your data is stored securely with secure database access controls
  • Application Security: Built with security best practices and built-in security features
  • Server Security: Hosted on secure infrastructure with regular security updates
  • Access Controls: Authentication and authorization controls to limit data access
  • Data Encryption: Sensitive data is encrypted in transit using HTTPS/TLS protocols
  • Data Minimization: We only collect and retain data necessary for our services
Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing

To exercise these rights, please contact us at hello@mivvo.com. We will respond to your request within 30 days.

Data Retention

We retain your personal information only as long as necessary to provide our services:

  • Account Data: Retained while your account is active
  • Interview Data: Retained to provide performance tracking and analysis
  • Session Data: Stored securely in our database
  • Deletion: You can request deletion of your data at any time
Third-Party Services

We use the following services to operate our platform:

  • Database: Secure data storage services
  • Hosting: Secure application hosting infrastructure

All third-party services are selected based on their security practices and data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our service after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@mivvo.com

Operator: Operated by Ramgopal Bagh

Operator Email: ramgopalbagh009@gmail.com

Phone: 8280993756